Shipping Policy
At Trending Specs, we are committed to delivering your eyewear quickly and securely. All orders are processed within 24hours, and we offer multiple shipping options to suit your needs. Once your order ships, you'll receive a tracking number to monitor its journey. We provide free standard shipping on orders over £125.00 and express shipping for those who need their eyewear faster. In the rare event of shipping delays or lost packages, our customer support team is here to assist. Contact us anytime.
Shipping FAQs
Order processing time
- Most orders ship next business day after we receive your order(*business days exclude weekends and holidays).
- During high-volume periods shipping may be delayed by 3-5 business days.
- Contact us if you have any questions about when your order will ship.
When will my glasses arrive?
Most orders arrive within 7–14 days, depending on the complexity of your prescription. Some complex prescriptions could on occasion take a few days longer, although we work hard to ensure dispatch as soon as possible after our opticians have authorised the order. You’ll receive a confirmation email when your order ships with Royal Mail Tracked 24.
If you’ve received an email to notify you that your order has been dispatched but you haven’t yet received it after 10 days, contact us and we will try to resolve this as quickly as possible for you.
You can find our contact details here.
What if my glasses are damaged?
In the unlikely event your glasses are damaged on arrival, please contact our customer service team who will do their best to resolve this for you.
Wrong product arrived.
If you have received the wrong pair, please contact our customer service team.
- Choosing a selection results in a full page refresh.
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